Registered NDIS providers in states and territories where the NDIS Commission operates must:

• Comply with the conditions of registration 

• Demonstrate compliance with the NDIS Practice Standards for your relevant registration groups 

• Comply with the NDIS Code of Conduct in your organisation 

• Have an in-house complaints management and resolution system to record and manage any complaints you receive

• Have an in-house incident management system, and notify the NDIS Commission  

• Fulfil worker screening requirements.

• Meet the behaviour support requirements, including reporting the use of restrictive practices.

ShiftCare’s client, staff and organisations documentation keeping feature helps providers to fulfil some of the above requirements. 

Quality Standards are as follows:

• Standard 1. Consumer dignity and choice

• Standard 2. Ongoing assessment and planning with consumers

• Standard 3. Personal care and clinical care

• Standard 4. Services and supports for daily living

• Standard 5. Organisation's service environment

• Standard 6. Feedback and complaints

• Standard 7. Human resources

• Standard 8. Organisational governance.

ShiftCare’s client, staff and organisations documentation keeping feature helps providers to fulfil some of above requirements.